Communicate with your customers in an accessible way? You can do that with tdMessenger, a product developed by ADIMIT, linked to WhatsApp. You can easily reach one or more customers with standardized messages and personal notifications. Your customers can communicate easily via WhatsApp, linked to your fixed phone number. Through smart routing, they are directed to the right department immediately. All messages can be found in the web application.

tdMessenger has the accessibility of WhatsApp with a professional structure and appearance. Each department chooses a standardized message to approach customers. Think of an automatic thank you for a quote request, a confirmation of an appointment, or a notification that the car is ready. Consider a general out-of-office message when your company is closed, a commercial product campaign, or an invitation to an event. All with a customer-friendly tone and in your corporate identity.

tdMessenger is very flexible. Integrations are possible with your CRM customer management system, such as the financial package Exact Online, dealer management systems like Autoline, CarSys, CarIT, and Wincar, our telephony function, and your scheduling system. You can add various attachments to your messages, such as PDF invoices with iDEAL links, photos, and videos.

Your customers receive your tdMessenger communication via WhatsApp, where they can easily and quickly respond at their chosen moment. They can also reach WhatsApp via a prominent button on your website or in your email. tdMessenger can be configured with menus, allowing customers in WhatsApp to choose the relevant department or employee.